Reservation & Cancellation Policy

Name: Ember & Palm
Address: Plot 1412, Adetokunbo Ademola Street, Lagos, Lagos State, NG
Telephone: +234 707 008 9000
Price range: ₦₦₦

Last Updated: October 2026

We prepare every meal with fresh coastal market ingredients and dedicate specific floor tables to your party. To maintain our high standards of hospitality, the following cancellation policy applies:

1. Standard 2-Hour Cut-off Policy

Reservations may be rescheduled or cancelled free of charge up to 2 hours prior to your scheduled dining time directly via our online Manage Booking portal.

2. Late Cancellations & No-Shows

Cancellations requested within 2 hours of arrival, or failure to arrive without notice, may result in forfeiture of any weekend group deposit paid.

3. Emergency Modifications

If you encounter unexpected Lagos traffic or an emergency, please call our host stand immediately at +234 707 008 9000 or send a WhatsApp message to 0707 008 9000.